Thursday, March 12, 2015
Grrrr...
RIGHT AND WRONG
The customer is always right
except when they're wrong
and so determined to get their way
that they go over your head to your boss
and next will be your boss' boss
if you don't pitch your scruples
in order to keep the peace.
The customer who is the biggest bully is always right.
And that's just wrong.
©Mary Lee Hahn, 2015
Subscribe to:
Post Comments (Atom)
Surprisingly, this is the way it is at public libraries, too. Public servants are expected to be public whipping boys. Definitely not right, so that's why we write. Well, done, Mary Lee!
ReplyDeleteMary Lee, the last line hits me i the right spot. I've seen those bullying tactics and they are indeed wrong!
ReplyDelete